Alaya Spa E-Gift Card
Your quest for an ideal gift concludes here.
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Terms & Conditions for Gift Vouchers
How do I use a Gift Voucher?
- To use a Gift Voucher, it must be physically presented at the spa when availing the service. Please ensure the voucher is signed to make it valid.
Can I combine my Gift Voucher with other offers or promotions?
No, the Gift Voucher cannot be used in conjunction with any other promotions, special rates, or other Gift Vouchers.
What happens if I lose my Gift Voucher?
Unfortunately, lost Gift Vouchers will not be replaced. Please keep your voucher safe to ensure you can use it when needed.
How do I know if my Gift Voucher is valid?
Only a signed Gift Voucher is valid. Please ensure that your voucher is signed at the time of receipt for it to be accepted.
Do I need to make an appointment to use my Gift Voucher?
Yes, a prior appointment is required to redeem your Gift Voucher. Please book your appointment in advance.
Can I use my Gift Voucher after it has expired?
No, Gift Vouchers cannot be availed after their expiry date. Please ensure you use your voucher within the validity period.
Can I use a Gift Voucher for all services?
Gift Vouchers can be used for the spa services listed in our menu. Please confirm the services covered by your voucher with our team when booking your appointment.